Freshdesk
Freshdesk: Customer support software. Improve customer satisfaction and boost your business.
🕒 No direct income
Medium
SaaS
About Freshdesk
Freshdesk is a cloud-based customer support software that helps businesses manage and improve their customer service. It offers a range of features including ticketing, email management, live chat, and self-service portals. Businesses can use Freshdesk to provide excellent customer support, increasing customer satisfaction and loyalty, which ultimately drives revenue. Earn money by offering exceptional customer service that attracts and retains customers.
Quick Stats
Pros
- Scalable
- Customizable
- Multiple channels
- Integrations
- Affordable plansScalable
- Customizable
- Multiple channels
- Integrations
- Affordable plans
Cons
- Steep learning curve initially
- Some features require upgradesSteep learning curve initially
- Some features require upgrades
Use Cases
- Customer support
- Helpdesk
- Ticketing system
- Live chat
- Knowledge base